Frequently Asked Questions
Everything you need to know about your new favorite everyday pieces.
What does 'Designed to Be Lived In' actually mean?
It means our jewelry is crafted for 24/7 wear. We use high-quality, tarnish-resistant materials like 14k gold fill and sterling silver so you can shower, sweat, and sleep in your pieces without worry.
How should I clean my jewelry?
Simply use mild soap and warm water, or a soft polishing cloth. Because our pieces are designed for durability, they don't require complex chemical cleaners to maintain their shine.
When will my order ship?
Most orders are processed within 1-3 business days. Once shipped, you will receive a tracking number via email. Standard shipping typically takes 3-5 business days depending on your location.
What is your return policy?
We want you to love your jewelry. If you are not completely satisfied, we accept returns and exchanges on unworn items in their original packaging within 30 days of delivery.
Are your materials safe for sensitive skin?
Yes. All of our jewelry is nickel-free and hypoallergenic, making it ideal for those with sensitive skin who want to wear their favorite styles all day, every day.
Do you offer a warranty on your pieces?
We stand by our craftsmanship. We offer a one-year warranty covering any manufacturing defects. If your piece breaks during normal wear, we will repair or replace it for you.